FAQ

Q1. What's your sample policy?


A1:Samples and shipping cost paid by the buyers, and refund to buyers when mass order confirmed in the near future. 


Q2: How about the Shipping Method?


A2: DHL/UPS/TNT/Fedex and other air shipments,sea shipments and train shipping are all workable. In one words, we could do any shipments you wanted.


Q3: How about the delivery date?


A3: In General, the delivery date will be 3-5 working days for stock products. If customized products,will need around 30 days.


Q4: can u do OEM or ODM orders?


A4: Yes, we can print your brand logo on the products, and our research team can design product and make a mould for your new products 


Q5: How about the MOQ ?


A5: If customized products,suggest 200-500pcs, if stock products,support less than 50pcs   


Q6: How about the warranty ?


A6: 1 YEAR for quality warranty


Q7: Can u customize packages for us?


A7: yes, we can design the packages free for u


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Contact us

Valan International Trading (Shenzhen) Co.,Ltd

Contact:Celia Lin

Mobile:+86 18603023989

Email:sales@valan-power.com

Add:89 Yantian Road, Shenzhen, Guangdong, China

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